Returns/Exchange Policy
RETURNS
We want you to love your purchase. If for whatever reason you would like to return your purchase (items)
Please email us at – [email protected] within 72 hours of receiving your item with “Return” as the subject. In your email please state the following:
- Your full name
- Original order number
- The reason for your return
Return the original stock item(s), in brand new condition including all original packaging with tag still attached to our address listed below.
Please note that the shipping costs to return your item(s) will be your responsibility.
Upon receiving the returned item(s) in brand new condition we will issue a refund (via the original form of payment for the value of the returned item(s).
Please send all Returned item(s) for return to the following address:
Over the Moon Fashions
P.O Box 3100
Wheelers Hill, Australia 3150.
Please note that Over the moon fashions reserves the right to decline a return request subject to our discretion.
EXCHANGE
We want you to love your purchase. If for whatever reason you would like to exchange your purchase (items):
Please email us at – [email protected] within 72 hours of receiving your item with “Exchange” as the subject. In your email please state the following:
- Your full name
- Original order number
- The reason for your exchange
Return the original stock item(s), in brand new condition including all original packaging with tag still attached to our address listed below:
Please note that the shipping costs to exchange your item(s) will be your responsibility.
Upon receiving the returned item(s) in brand new condition we will issue an online store credit to the value of the original purchase price of the returned item(s)
Please send all exchanged item(s) for return to the following address:
Over the Moon Fashions
P.O Box 3100
Wheelers Hill, Australia 3150.
Please note that Over the moon fashions reserves the right to decline an exchange request subject to our discretion.
Thank you
Over the moon fashions xxx